At Dax Griddle, we are committed to delivering your orders safely and efficiently. Our goal is to ensure that every product reaches you in perfect condition, no matter where you are in the world.

Order Processing

All orders are processed promptly after confirmation. Once processed, you will receive a confirmation email with your order details.

Shipping Methods

We partner with reliable and trusted courier services to ensure secure delivery. Tracking information will be provided once your order has been dispatched, allowing you to monitor the status of your shipment.

International Shipping

Since Dax Griddle operates worldwide, we provide international shipping services. Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the issue promptly.

Contact Us

For any questions or concerns regarding your order’s shipping, please reach out to our support team at [email protected].